Eka Retreats

Privacy Policy

Your trust is the foundation of everything we do at Eka. This policy explains how we care for your personal information — with the same intentionality we bring to your retreat.

Last updated: June 2025

Eka Retreats is committed to protecting the privacy of every guest. We collect only what is necessary, use it with care, and never compromise your trust. If you ever have a question about how your information is handled, you are welcome to reach out to us directly.

Information We Collect

Personal Information

When you submit an enquiry or book a retreat, we may collect your full name, email address, phone number, and any details you choose to share about your wellness needs, health considerations, or travel dates. This information is shared only with our hospitality team to personalise your experience.

Usage Information

Our website may collect non-personal data such as browser type, pages visited, and time spent on each page. This helps us understand how guests discover Eka and improve our digital experience.

How We Use Your Information

Retreat Communication

We use your information solely to respond to your enquiry, coordinate your retreat experience, and provide you with relevant updates about your stay. We do not use your data for automated marketing without your explicit consent.

Newsletter & Updates

If you subscribe to our mailing list, you will receive quiet notes from Kerala — seasonal reflections, retreat openings, and sanctuary letters. You may unsubscribe at any time by clicking the link in any email or writing to us directly.

Data Protection

Security Measures

We take the safety of your personal information seriously. Your data is stored securely and access is limited to authorised Eka staff members who need it to facilitate your retreat. We use industry-standard encryption for all data transmissions.

No Third-Party Sale

Eka Retreats does not sell, trade, or rent your personal information to any third party. Any third-party services we use (such as secure payment processors or email platforms) are bound by strict confidentiality agreements.

Cookies

Essential Cookies

Our website uses only essential cookies required for basic functionality such as language preferences and session management. We do not use invasive tracking cookies or third-party advertising cookies.

Your Control

You may disable cookies through your browser settings. Please note that certain features of our website may not function as intended if cookies are disabled.

Your Rights

Access & Correction

You have the right to access, correct, or request deletion of any personal information we hold about you. To exercise these rights, please contact us at privacy@ekaretreats.com and we will respond within 30 days.

Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfil our legal obligations. Enquiry data is kept for a maximum of 3 years unless you request earlier deletion.

Contact & Updates

Questions

If you have any questions about this Privacy Policy or how we handle your information, please write to us at privacy@ekaretreats.com. We are a small, thoughtful team and will respond personally.

Policy Updates

This policy may be updated from time to time to reflect changes in our practices or legal requirements. The date of the most recent revision is noted at the bottom of this page. Continued use of our website constitutes acceptance of any changes.

Eka Retreats · Kerala, India

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